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Contact Us

How can we help you?

Whether you’re looking for more information, or would like to make an appointment with a banker at one of our branches, you’ll find easy ways to contact us below.

Smart Financial welcomes your questions, comments, compliments and complaints in order to continuously improve our services to you. You may also email us directly at

Thank you for contacting us ! We will get in touch with you shortly.


Main Phone Line (Member Services)
713-850-1600 or 800-392-5084

Business Hours (Branch and Call Center)
Mon, Tue, Thur, Fri: 9:00 AM - 5:00 PM
Wednesday, Saturday: 9:00 AM - 2:00 PM

Direct Phone Lines:

Debit Card Services during business hours (fraud/lost cards) 713-850-1600

Debit Card Services after hours (fraud/lost cards) 833-933-1681 

Credit Card Services (Smart Financial Mastercard) 800-854-7642

Smart Line (Automated Phone Teller) 713-850-1254 or 800-537-7133

Verification of Deposit Fax Line 713-407-1859

Mortgage Lending (New Mortgages) 713-407-1830

Mortgage Services (Existing Mortgages) 713-407-1850

Consumer Lending Services (Auto/Personal) 713-407-1755

Smart Insurance Group 713-407-1994

Smart Financial Headquarters:
6051 North Course Dr.
Houston, TX 77072

Smart Financial Mailing Address:
P.O. Box 920719
Houston, Texas 77292-0719



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